PhenoOSGet PhenoOS

Built for New York dispensaries

Run your whole dispensary from one place.

Register, online store, delivery, inventory and customer messages in one system, instead of three vendors that don't talk to each other. Built by people who work behind the counter.

One flat monthly price. Never a cut of your sales.

Everything the store runs on

Register (POS)

Scan IDs, ring up sales fast with quick filters, cash drawers with counts, drops and close-outs. Every sale checked against NY purchase limits.

Your own online store

Your brand, your domain. Pickup, curbside and delivery ordering with live deals, tax-included prices and ID checks built in.

Delivery & dispatch

See orders on a map, build runs in a click, and send drivers a phone page with Google, Apple and Waze directions.

Inventory

Every package, every room, every change logged. Sales take from the soonest-expiring stock first.

Customers & messages

Customers sign in with their phone, chat with your team from their account, and get a text when you reply.

TV menus & reports

Menu boards that update with your prices and deals, plus sales, tax and cash reports your accountant will like.

New York rules, built in

So your team doesn't have to remember them on a busy Friday.

  • Purchase limits enforced at the register and online
  • Prices shown tax-included, with state and local tax on receipts
  • Your OCM license number printed where it's required
  • ID checks on every order; ID photos encrypted and deleted after
  • Roles and permissions, so budtenders only see what they need
  • Hours that respect NY's 2am–8am no-sales rule

Being upfront: what's next

  • Metrc. Direct reporting to New York's tracking system is in progress. Until it's live, early stores keep their current POS for state reporting.
  • Pay-by-bank. Online and delivery payments through a licensed pay-by-bank provider, using your own merchant account.
  • Texting. Order updates and sign-in codes on a cannabis-approved texting provider.
  • Open API. Use our whole system, or plug in your own website or delivery partner.

Get PhenoOS for your store

Tell us about your dispensary. We check your license with the state's public list and reach out to set up a walkthrough.